Claims Intelligence Platform

Claims intelligence,
from intake to decision

Reads every document

Get claims decision-ready faster while building the intelligence layer for your claims team.

Platform

What Mysa does

The systems that take a claim from raw documents to a decision-ready file.

Document Intelligence

Read any document. Handwritten or digital.

Structured data, missing items flagged, follow-up sent — in under 60 seconds.

  • Automatic document classification on upload
  • Structured output for any downstream system
  • Confidence scoring with human-in-the-loop review

Documents we process

European Accident ReportsMedical CertificatesRepair EstimatesInvoices & ReceiptsID DocumentsPolicy Documents
Explore documents
Handwritten accident report form
Structured extraction results

20min → 60s

Processing time

85%

Handwritten accuracy

98%

Digital accuracy

Call Assistant

Guide every call. Miss nothing.

Real-time transcription, SOP cross-checking, and sentiment analysis — so your agents ask the right questions with the right tone.

  • Live suggestions on what to ask next
  • Structured summary and next steps after every call
  • Flags missing info so nothing falls through the cracks

Call types we handle

FNOL Intake CallsFollow-up CallsExpert AssessmentsSettlement NegotiationsComplaint Handling
Explore voice
Real-time call transcript with entity extraction
Live Assist panel with suggested questions

40%

Shorter calls

100%

SOP compliance

0

Missed follow-ups

Knowledge Layer

One question. Every source checked.

Policies, general conditions, internal guidelines, and previous decisions — all searchable from one place. Every answer grounded in your documents.

  • Answers with reasoning and exact source citations
  • Leverages previous decisions on similar cases
  • Generate follow-up emails and letters from context

Sources we search

Policy CoverageGeneral ConditionsInternal GuidelinesPrecedent DecisionsRegulatory Compliance
Explore knowledge
Sources & Reasoning panel with cited documents
Knowledge chat interface with claim and insurer selectors

20s

Answer time

1

System to search

100%

Source-grounded

Orchestration Engine

Your SOPs, running end to end.

Visual workflows that process claims automatically — from document extraction to fraud detection to communications. Fully customizable, fully auditable.

  • Each step uses a specialized agent — OCR, fraud, liability, comms
  • AI copilot to edit workflows in plain language
  • Every decision traceable — backtrack any claim at any time

Workflows we automate

FNOL TriageDocument VerificationFraud DetectionLiability AssessmentSettlement Processing
Explore workflows
Workflow Copilot AI assistant for building workflows
Visual workflow canvas with FNOL, extraction, and verification steps

End-to-end

Claim automation

100%

Auditable

No code

To customize

Integrations

Connects to your stack

Triggers, actions, and AI agents power the workflows — pulling data in, reasoning across it, and sending results back into your stack.

Connected Ecosystem

Data flows from your systems through Mysa and back

GW
mysa.
Communication
Email
WhatsApp
Email
WhatsApp
Email
WhatsApp
Email
WhatsApp
Productivity
Google
Outlook
SharePoint
Google Drive
Google
Outlook
SharePoint
Google Drive
Google
Outlook
SharePoint
Google Drive
Google
Outlook
SharePoint
Google Drive
AI Models

Multiple models, one platform — scale reasoning power on every task

Gemini
Anthropic
OpenAI

+ more via API, webhooks and custom connectors

See it work on
your claims

30 minutes. Your documents. Real extraction, real search, real workflows. No slides.

Book a live demo

Built for enterprises that don't compromise. Your data stays yours. Every teammate decision is auditable.

GDPR

GDPR Compliant

Advanced privacy standards for the protection of personal data across all operations.

EUROPE001
E2E

End-to-End Encryption

Data encrypted at rest and in transit. Your information never leaves a secure environment.

SECURITY002
AUDIT

Full Audit Trail

Every AI decision logged with full reasoning, data lineage, and human review markers.

COMPLIANCE003