Claims Intelligence

From handwritten to decision‑ready.

We read your documents, then reason about them. Extraction and liability assessment in one pipeline.

How we deployed with a European motor insurer
94%Handwritten accuracyMatching human-level performance on European accident forms
40sPer documentFrom scan to structured output with confidence scores
<60sTo liability opinionFrom document upload to a reasoned liability suggestion
Auto-classification
scan_0847.pdf
Accident Report
cert_medical.pdf
Medical Certificate
invoice_repair.pdf
Repair Estimate
DL_santos.jpg
ID Document

Any document. Any channel. One pipeline.

Classified on arrival, routed into your claims flow automatically.

Auto-classification

Accident report, medical certificate, repair estimate — classified on arrival.

Multi-channel ingestion

API, email attachments, portal upload, or batch processing. All channels, same pipeline.

Instant routing

Each document routed to the right claim and workflow step automatically.

European Accident ReportsMedical CertificatesRepair EstimatesInvoicesID Documents
Handwritten + Digital
VEHICLE A23-MG-41
97%
DRIVERManuel Santos
92%
DATE2026-03-15
98%
LOCATIONAv. da Liberdade, Lisboa
89%
INSURERFidelidade SA
94%

Every field read. Every sketch interpreted.

Extraction is just the start. Mysa cross-references the sketch, the circumstances, and the damages to find contradictions before your handler opens the file.

Handwritten + digital

94% accuracy on handwritten forms. We access the same registries your handlers use — plate lookups, policy validation.

Sketch interpretation

The accident sketch is read, digitised, and cross-referenced against the declared circumstances, the damage marks, and the descriptions. Three independent sources must agree — when they don't, it's flagged.

Cross-reference validation

Plate numbers checked against certificates. Circumstances matched against impact points. Contradictions flagged before a handler sees the file.

Confidence scoring

Every field gets a confidence score. When confidence is low, it goes to a human — we'd rather flag a correct extraction than miss a wrong one. Your team decides what to trust.

IDS Convention Match
Bareme CaseA4.B1
95% match

Vehicle A rear-ends Vehicle B at controlled intersection. Full liability assigned to following vehicle.

Vehicle A100%
Vehicle B0%

Liability opinion at the moment of opening.

Your client submits a claim. Within seconds, your handler has a liability opinion with full reasoning — backed by the highway code and IDS Convention.

IDS Convention matching

Hundreds of liability scenarios encoded. Each case matched against the IDS Barème Convention with the specific article and reasoning.

Highway code backing

Every verdict references the relevant highway code articles. Art. 18 safety distance, Art. 24 vehicle control — the legal basis is always visible.

Full audit trail

Every AI decision logged with the complete reasoning chain. Traceable by your compliance team and ready for regulatory review.

Decision Support
AI Recommendation
88%

All critical fields verified. Liability clear (100/0 rear collision). No contradictions detected between sketch, circumstances, and damage descriptions.

ApproveRequest InfoDeny
Handler decides — AI prepares the complete file

What your handler sees.

A complete, decision-ready file. Every extraction, every liability opinion is a suggestion — your handler confirms or corrects in seconds, not minutes.

Decision support, not replacement

The AI prepares. Your handler decides. Legally required under the EU AI Act, and the right thing to do — humans stay in the loop on every decision.

Continuous improvement

Every correction your handlers make feeds back into the model. Accuracy improves with every claim you process.

Where it fits.

Every document type your team handles.

Motor

Motor FNOL

European accident report forms (DAA). Handwritten + printed. Extract all parties, vehicles, circumstances, and the accident sketch.

Medical

Medical Reports

Typed and handwritten doctor notes. Extract diagnoses, treatments, prognosis, medical certifications.

Repair

Repair Estimates

Workshop quotes with line items, labor hours, parts lists. Structured for immediate processing.

Declarations

Declarations & Certificates

Any supporting document. ID cards, policy certificates, proof of coverage. Flag missing or cropped documents automatically.

mysa.

See it on your documents.Your data, our results.No IT effort required.

Send us a batch of redacted claims. We'll return full results — extraction, liability, confidence scores.

or email sales@meetmysa.com